Thanks

I complain a lot on this blog, but I am also seriously thankful. And since this is where I spout my gibberish about the MMO gaming world, I’ll post my thanks about the same topic.

Thanks to those guys who cram in hours of work getting the games I play out the door. Thanks for fixing so many bugs. For those that try their best to keep me entertained, thank you. Thanks for the great artwork, voice acting, quest text, model design, web pages, forums, etc. There’s a lot of people working hard around the clock to keep games like World of Warcraft, Warhammer Online, EVE Online, and many more, up and running. Thanks. Server jockeys, managers, QA testers, community managers, thank you.
As a sysadmin, I know that these games I play are hard to make work flawlessly. And rarely do you guys get credit for the hours upon hours where there are no problems. Every time I log in and things just work, it’s a testament to your efforts.
Thank you.

The Wraths

My copy of the new World of Warcraft expansion arrived in my mailbox on Monday. So, I popped it in and took it for a spin. There’s some good and some bad with WoW these days.

One bright beacon of light is that all of the content in the new expansion has already been conquered by the most elite of all guilds in the world. Before my copy was even in my hands. I like this because it does tell me that Blizzard seems to be getting wise about their past “make-it-so-hard-no-one-can-beat-it-quickly” mentality of balancing their content. Raiding content after you hit the maximum level shouldn’t be a struggle for the average player and guild. What good is spending half your companies resources on parts of the game only a minority of players will ever encounter or see? Better to cater to the majority of players and get more people rolling through the content and having fun. I am hopeful that this will slowly leave the more “hard core” crowd looking for bigger and better challenges in other games.

I also like the look and feel of the new areas. The Death Knight starting area is nice and different. And the Northrend areas I saw as Alliance are awesome looking. As usual, the artists employed by Blizzard are amazingly good at what they do. And the new areas are able to convey a feeling and mood as well as a sense of place. The quests clearly pay homage to the fact that you are not a schlub and you are a hero who can make a difference. Despite my knowing how ironic it is, it’s still a nice touch when you are basically soloing.

My characters are a mess. The mechanics seem out of whack. I have no idea what’s important for my classes anymore. And, I’m a little upset that the game seems to radically change every expansion. I’m not sure it’s getting better each time, either. In typical Blizzard fashion, I have no in-game help to let me know what stats are important to my character or what gear is better or worse than other gear. I’m level seventy and I have been playing the game for four years and I am back to feeling like my seasoned character has no clue how to be good at the game. It’s frustrating and bad design.

I guess two out of three isn’t bad for a game that’s been around the block a while.

The will to play

Fallout 3 has sucked up a lot of my time recently. WoW, WAR, meh. I have to say that I ordered the new WoW expansion, and I might play it. But, Fallout 3 was a nice break from the MMO re-tread world. I didn’t have to worry about people telling me what to do. Or not having enough people coordinated to get anything done.

Liberating.

Inspiration

It takes inspiration to be the person organizing stuff. Getting a bowling team together, planning raids, hosting a LAN party, or coaching a softball team. All these kinds of things take inspiration, vision, work, and participants.

For me, I look back at my time as a guild leader as the most soul crushing experience of my life. All my vision and inspiration were totally stomped into the ground by wave after wave of guild members. A large part of that entire experience for me was not that my vision was flawed (which it might have been). But that when I proposed it to people, no one really cared. I was greeted with an initial wave of indifference that slowly turned into a steady trickle of ambivalence and malaise.

I had the vision. I had the inspiration. I put in the work. But, I am not sure I had the willing participants. At least, not enough of them. I think I had several willing helpers who embraced the vision, but none had their own vision or inspiration. Hindsight is 20/20, and I probably should not have moved forward with an existing guild, with an existing player base. A new guild would have been a better idea. It would have avoided the constant turmoil of people trying to stay with their friends, but who didn’t give a damn about the “idea” of the guild.

Live and learn.

Guild 2.2

Avoid the trappings of an in-game structure all together.

In this concept, you avoid the fixed barriers of a guild. Friendships are no longer defined or destroyed by inclusion in an arbitrary game mechanic. A “lite” version of this idea is the alliance. While people might have to join a guild to join the alliance, they can join (or create) a guild they like, with people they like, and join an alliance that provides an over-arching unity to meet a larger goal. Yet, this doesn’t solve all the issues with management. You have to join a guild, and that guild will need to be managed and controlled. Most alliances still have rules for participation and to manage shared resources, such as the alliance chat channel.

The Leftover’s concept is a good implementation of the “No-Guild Guild” idea. There is no “guild”, only charters. Charters are for accomplishing goals. The charters function as limited guilds. They have defined goals, there is no in-game manifestation of being a member, and no expectation of being included permanently. As a matter of fact, the charters are obviously not going to last as long as the people will play the game. Charters are designed to tackle specific content in the game of WoW and when the person running the charter is done, the charter might just go away. No harm, no foul. The one thing this idea really delivers to the table is the broaching of expectations. No one joins the charter with the expectation of getting lots of guild services. And no one running the charter expects people to behave like they are members of a guild. And, if you don’t want to be in a guild at all, a charter is still viable for you to join or run.

Obviously, someone is still running the charter and doing the work of putting together a raid in WoW, but this is a lot less work than setting up web services, managing guild membership and interpersonal problems. In the end, a charter leader would most likely be doing this same exact work in a guild, and be called a raid leader. But now they have a wider pool of participants to choose from and people have a wider pool of raid leaders to follow. No one is limited to the pool of players in their guild alone. At first glance, you might think this is opening up this aspect of the game to more people might lower quality of participants. But, since the charter leader and the participant are free to do as they please, they can exclude problem players from who they have to interact with. Charter leaders can opt to not invite people they think are problems and participants can not join groups run by people they don’t like. They are not playing out of a pool of their guild, and thus forced to decide between their friends and their game play expectations.

Guild 2.1

One of the first ground rules I can see coming out of this is that idea that a guild and the member have a social contract. There are expectations on the members to put time into the guild, and an expectation that the guild will (in turn) provide certain things that the member expects. Those member expectations are above and beyond following the rules or playing the game well. Showing up is not “giving back to the guild”. If all you have time for is to “show up”, then I seriously question why anyone should carry you by running events, hosting a website, managing a VOIP server, etc. I certainly had the reverse thrown in my face many times as a guild leader. People telling me that they are sick of carrying everyone else in the raiding group since they are showing up on time, doing their best, while others are not. If your guild required nothing more than people to show up and play their best, you wouldn’t really need a guild, would you? People can play their best on their own.

This concept for a guild would not be “new” per se. But it would be a formalization of how guilds have worked in the past. It’s also a more formal view on what a guild actually is. Instead of being a club, it’s an arrangement and everyone knows it and appreciates it. Many serious gamers really do join and run guilds like this. It’s not written down, but it’s a social contract guild. Do X and Y, and you’ll get A and B in return. This is also why those high end raiding guilds fall apart when progress is not happening. Suddenly the guild isn’t delivering A and B despite a member giving X and Y. The guild is in breech and the contract is null and void. It’s possible that the guild is not to blame and it’s just a string of bad luck, but that’s just a horrible contract. No guild can guarantee progress, and if the members believe it can, they are the ones buying a bad bill of goods.

But, this idea might work for more deliverable services. Such as a guild agreeing to host so many events a week. Or making sure people have VOIP services, calendaring, and people to manage the bank and keep the jerks out of the guild. Those are feasible things a guild could deliver in exchange for members who promise to help run some of those events, contribute to the bank, etc.

Guild 2.0

You want a group of people to play a game with. Let’s just assume that’s the case. Hypothetically.

How do you get people to do things that they don’t want to do? How do you get people to see the game for what it is, and learn to be good at it? How do you get people to lead other people and put some of their own personal time into a system?
I’m operating under some basic ground rules that you have to agree with before you can come up with something new.
  1. People need other people to achieve a goal in the game. If not, then there’s no reason for a system. If you don’t need other people, just play by yourself.
  2. An intelligent leader is required to make progress in the game. Random grouping and zergs might work sometimes, but if you value your time, being coordinated and working together means more consistent results.
  3. Your game allows for variances in how people want to play it. In other words, it’s not a severely limited scope of game play. People might be gear motivated, or socially motivated, or one of many other self-driven motivations.
  4. Most people want to partake in group activities, but few will have the desire, motivation, or time to lead a group.
  5. The majority of people in the game, and most likely your guild, will have expectations of the guild, but will not want the guild to have expectations of them as a member.
So, given these crazy ground rules, how could it be done? And would it be too much work?

Trust me, you are totally evil.

I’m not one to go all squeamish in a game. There are good guys, bad guys, and those in between. And in the end, it’s just a game and, as far as I know, no orphan souls are being used to power the servers.

But, the “Evil Elves” in Warhammer Online are pretty evil. And I’m not talking about concerted evil as a crusade against the other side which is good. I’m also not talking about “take over the world” evil. I mean “the script says really really really REALLY evil, so I’m going over the top” evil. We’re talking about total chaos. To the point that after I was in the second zone, I seriously wondered how these guys manage to stay together in an organized group. It’s rampant chaos and random acts of violence. Does the extra step of sticking heads on pikes really help our side? Or is it just busy work? If I were an evil elf starting up the chain of command, I would think that after a while I would look around and say, “Maybe the good elves are right, I don’t need every single commanding officer telling me I’m worthless and I’m a jerk. Especially after I just helped them out and saved their ass or whatever.” The defection rate has got to be really high.

I spent time on a low level quest poisoning someone, then covering up the attempt, then taking credit for killing some random dude who is being blamed for the covering up of the attempt. Even the Klingons figured out it was easier to just kill people and say, “He sucked and I have some better ideas” than to try and write plots for a CSI show. Evil for the sake of evil just isn’t a good system of governing.

I bring all this up because during my time playing the totally evil elves, I actually thought to myself, “this seems a little too evil for me.” I know that these naughty elves, as I like to call them, are supposed to be hedonistic, selfish, jerks. And, at some level I can barely make out the semblance of some desire to reclaim their homeland. I think those can go a long way for motivation as a person playing as a dark elf.

Hooooogan!

I pre-ordered Warhammer Online. This act of signing up in advance to purchase the game entitled me to a “Preview Weekend”, “Open Beta”, and a “Head Start”. I think there’s also some trinkets in the game, but I don’t care much about those gimmicks.

The “Head Start” let me get in the game a couple days before the boxes were on the shelf. This was kinda nice. I figured that since I had pre-ordered, I could wait for the box to show up, put the key into the accounting system and keep playing. I didn’t realize that a day or so after the grand opening, I would find myself locked out and waiting for my retail box to show up in the mail. I guess that if I had known that in advance, I might have made some different decisions.
Overall, regardless of the quality of the game itself, the entire pre-order, beta, head start deal was a difficult to understand system. I ended up, by pre-ordered, with four keys and no real idea when and where to use them. Most of the times and dates for events to start or end were unknown and unpublished on Mythic’s web site. Would it have been so hard to have a calendar with start and stop dates for these events? Or was the game being shoved out the door too fast?

Nugget of Wisdom

If there’s one thing being a guild leader has taught me, it’s that doing your best will be rewarded by the constant reminder that everyone else cares more than you and does less than you. So don’t bother.