Rift isn’t exactly a brand new invention. It’s obviously, a take on World of Warcraft, which is a take on Everquest, which is a graphical twist on MUDs, etc. Nothing new under the Sun and all that. Thus, it inherits many design concepts from it’s predecessors. Some good. Some bad.
Like many people, I purchased Rift online. I received no manual, nor did I purchase a strategy guide. I suspect that many people who play this game do not have any written material to help them with the game. Like many video games, though, Rift does use in-game help to teach a new player how to play the game. It tries to teach you how to move by using the keyboard keys and mouse. It teaches you basics of how a common MMORPG works with looting, questing, etc.
But, when you get to the higher levels, the game (like others before it) is silent. No pop-up to tell you that you’ve reached (or are nearing) the highest level and that you should start preparing to take on new challenges like raiding.
Rift doesn’t expect its players to know how to use the keyboard to move, but Rift certainly expects them to know how the end-game works? Seems backwards to me.